Bookings can be updated from the moment they are accepted up to 3 hours after the end of the booking.
To update your booking, go to Bookings > the booking in question and at the bottom of the page click “Update Booking”
On the page that will open up you will be able to add/remove hours and increase/decrease the crew size tier.
After you’ve sent a Booking Update offer, your Renter will receive a notification in-app and also to their email informing them of the update pending their approval. Once approved, the Renter will be charged/refunded based on the proposed modifications and both parties will be notified in-app and via email.
The Location Agreement will be regenerated and the updated version will be available on the Booking page.
Please note that until the Renter approves the update, the current booking details and Location Agreement will remain in force.
If the booking update is not approved until 3 hours after the end of the booking, it will expire. In that case the Host can just file a report in Giggster's Overages Portal with the Walkthrough/Site Rep Report attached. Giggster will arbitrate the case and its resolution will be final.
In case of any questions or issues, please feel free to reach out to Giggster Support via Help chat or contact@giggster.com and we’ll gladly help you update your booking.