Bookings can be updated from the moment they are accepted up to 3 hours after the end of the booking.
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To update your booking, go to Bookings > the booking in question and at the bottom of the page click “Update Booking”

On the page that will open up you will be able to add/remove hours and increase/decrease the crew size tier.

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After you’ve sent a Booking Update offer, your Renter will receive a notification in-app and also to their email informing them of the update pending their approval. Once approved, the Renter will be charged/refunded based on the proposed modifications and both parties will be notified in-app and via email.

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The Location Agreement will be regenerated and the updated version will be available on the Booking page.

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Please note that until the Renter approves the update, the current booking details and Location Agreement will remain in force.

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If the booking update is not approved until 3 hours after end of the booking, it will expire. In that case the Host can just file a claim in Giggster’s Resolution portal and our team will process it.

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Note: Bookings with Giggster Production Insurance can only be modified through Giggster Support.

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In case of any questions or issues, please feel free to reach out to Giggster Support via Help chat or contact@giggster.com and we’ll gladly help you update your booking.