We consider our relationship with our hosts and renters to be mutually beneficial and based on shared trust. 

Accepting payment outside of Giggster voids the protections outlined in our Terms of Service, cancellation & overtime policies and dispute resolution process. Hosts that violate this policy will be removed from the community and may be charged for owed Giggster service fees.

We have established these policies to help protect our hosts and renters from fraud, potential risk, and other liabilities. By keeping payment and messaging on the platform, we can help ensure your security.

Benefits of booking through Giggster for Hosts: 

  • More bookings through the site increases location visibility on Giggster Search

  • We act as a third party in dispute resolution

  • Security from fraudulent transactions

  • Protection by our Terms of Service and Cancellation & Refund Policy

Benefits of booking through Giggster for Renters: 

  • No-Hassle payment processing

  • Dispute resolution

  • Cancellation and refund policy

  • Hands on booking support

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