All payments are executed through the Giggster platform and are processed by our third-party payment provider Stripe.

As a renter you will be charged in full as soon as the booking request is accepted by the location host. At that point, the Giggster cancellation and refund policy takes effect. We will also place a hold of 50% of the total booking cost as a security deposit.


Host payouts will be deposited into their preferred bank account and are processed within 7 days of the start of the reservation. If your crew stays at a location beyond the hours you have reserved, the host must let the Giggster team know about the overtime within 3 days of the booking taking place for it to be included in the payout.

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