Giggster Help Center
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For Renters
For Renters
Anastasia Nikonova avatarElena Baterovska avatarAlison O’Brien avatar
By Anastasia and 4 others5 authors32 articles
How to cancel a booking request?
Location defects and damages before the start of the booking
As a renter, can I receive a refund if the location does not match the photos on Giggster?
Promo Code Terms and Conditions
What is a Superhost?
Search Filters
Permit Services
Tips for Using Giggster's Search
Giggster Damage Protection Terms & Conditions
Giggster Damage Protection
What is the Giggster Processing Fee?
How do I contact a host without sending a booking request?
Can I get a host's email or phone number?
When will I be charged for my booking?
Do I have to create an account to message a host?

General


Giggster Protection for Renters
How does Giggster work for renters?
What do I do if a host is unresponsive?

Payments


When will I be charged for my booking?
How does Giggster's payment / payout system work?

Booking a Location


Why should I use Giggster to complete my bookings?
How do Giggster's location agreements work?
How do I book a location on Giggster?
How do I cancel a reservation request?
What do I do if a host cancels my booking?

Terms & Policies


Giggster Renting Rules
What is Giggster's dispute resolution policy?
As a renter what is the policy for staying past the end of my booking?
What do I do if a booking results in damages or missed expectations?
What are Giggster's renting guidelines?

Finding a Location


How do Giggster's search filters work?
What information should I expect to find in a Giggster location listing?
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