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When will my claim be resolved?
When will my claim be resolved?

Claim resolution timeframe

Anastasia Nikonova avatar
Written by Anastasia Nikonova
Updated over a week ago

We have a deadline of two weeks for the resolution of all claims. However, it's important to note that the overall resolution timeframe may vary based on the responsiveness of the renter/host and any potential issues/questions that may arise during the process.

Our Customer Success Specialists will work diligently to process your claim promptly. To ensure a smooth and timely resolution, please provide all necessary information or documentation promptly when requested by our team or when you submit a claim.

Should you have any further questions or require additional assistance, please do not hesitate to reach out to us at

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