We have a deadline of two weeks for the resolution of all overages reports. However, it's important to note that the overall resolution timeframe may vary based on the responsiveness of the renter/host and any potential issues/questions that may arise during the process.
Our Customer Success Specialists will work diligently to process your overages report promptly. To ensure a smooth and timely resolution, please provide all necessary information or documentation as fast as possible when requested by our team or when you submit an overages report.
Should you have any further questions or require additional assistance, please do not hesitate to reach out to us at contact@giggster.com.