What is the Giggster Renter Loyalty Program?
The Giggster Renter Loyalty Program is your ticket to earning awesome rewards just for booking spaces on Giggster! Earn one progress step per qualifying booking and redeem them for fantastic rewards.
The Rewards Program Update – Effective January 1, 2026
How do I join the Program?
To get started, make sure you have an account on Giggster with a verified phone number and email address. Keep your account in good standing (no suspensions), and you're all set!
You'll be able to access the Rewards Tab from your main menu or head there now via this link: www.giggster.com/rewards.
Please note that the Loyalty Program will be active for your account for a period of twelve (12) months from the date of your first qualifying booking made in 2025.
What counts as a Qualifying Rewards Transaction?
It's simple: make eligible bookings on Giggster that are over $500 in value. Each booking must be on separate calendar dates or at different locations if booked on the same day.
Please note: Bookings will only count toward rewards once they are "wrapped" or completed. Extra hours for an existing booking don't count. Bookings that are cancelled and not completed, even with partial refunds, also do not count towards rewards.
How exactly do I earn Rewards, and what are the Reward options?
Every time you make a qualifying booking, you earn one progress step. Collect enough steps, and you can redeem them for cool rewards like gift cards or Giggster credits!
There are 4 tiers for Reward eligibility:
Bronze - 3 bookings: $75 in Gift Cards or $115 in Giggster Credits
Silver - 5 bookings: $200 in Gift Cards or $300 in Giggster Credits
Gold - 10 bookings: $500 in Gift Cards or $750 in Giggster Credits
Platinum - 20 bookings: $1,000 in Gift Cards or $1,500 in Giggster Credits
Every time you reach a tier, you’ll be eligible to redeem a reward of your choice from your Rewards Tab.
A full view of current available Gift Cards can be found on your Rewards Dashboard.
How do I redeem my Rewards?
We’ll send your rewards via email to the address associated with your Giggster account. Be sure to claim your reward through the link in the email within two weeks. If you miss the deadline, we can’t resend the gift card email, so don’t wait!
What can I use my Rewards for?
You can choose from a variety of gift cards or Giggster credits. Just remember, Giggster credits must be used entirely toward a single booking, and only one promo code can be applied per booking.
What if my chosen gift card is out of stock?
No worries! If your chosen gift card is unavailable, we’ll contact you to pick a different one. Easy peasy!
Can my Rewards and Points expire?
Yes, rewards must be claimed within two weeks of receiving the email. If you don’t claim them in time, they’ll expire, so act quickly!
Additionally, rewards must be claimed while your Loyalty Program is active.
Any fine print I should know about?
Read more about the rewards program here: https://giggster.com/terms-loyalty.
How do I contact Giggster Support?
Got questions or issues? Reach out to Giggster Support via Help chat or email at contact@giggster.com. We’re here to help!