Handling Overtime or Damages can be tricky, but these guidelines on how to secure your payout for overages can help you navigate any extra fees that need to be charged:

1. Booking Update. Inform your renters on site that they will be charged for overtime, damages or additional services. If you see that a renter is likely to go overtime, or that the maximum headcount is exceeded, make sure to inform the renter of the additional charges associated with these overages and update the booking immediately. 

You can update the booking from the Booking tab.

Once you've sent the renter an Update Request, they will have to review and accept it. Once accepted, the Renter will be charged the extra amount and you will be paid out for the overages on the same day.
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More info on the Booking Update feature can be found here: https://help.giggster.com/en/articles/2832078-how-do-i-modify-an-existing-booking-or-change-dates-as-a-renter
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2. Walkthrough and Walkthrough Report. At the end of the booking the Host or a designated location representative must do a walkthrough together with the Renter and check the location for damages. If there are damages or any other overages (Overtime, Extra people, etc.), they must be stated on the Walkthrough Report and the document is to be signed by the Host and the Renter.
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Template of the Walkthrough report - https://static.giggster.com/cs/walkthrough-report.pdf
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Similarly, if the booking is overseen by a Site Rep, the Site Rep must sign a Site Rep Report together with the Renter. You can find information on the Site Rep and the template of the Site Rep Report here:
​https://help.giggster.com/en/articles/8073909-what-does-a-site-rep-do
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Just like Overtime or Extra people, damages are to be resolved through the Update Booking feature available on the Booking tab. The feature is active for 3 hours past the booking end time. If the Renter did not accept the Booking Update request you sent, please file a claim on Giggster’s Claims Portal with the Walkthrough/Site Rep Report attached. Giggster will arbitrate the claim and its resolution will be final.
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3. Security deposit. A security deposit is not collected by default, but you can include it into additional fees of your listing or send your renters a custom rate to collect a deposit. You can also collect the deposit on site, directly from the renter, however, make sure to inform your renter of this requirement in advance, before you approve their booking request. Although a security deposit requirement is optional, we recommend always collecting security deposits from renters who book your space for events or parties. Please include the security deposit requirement in the description of your location.

Additionally, we would recommend reading this guide on handling unusual situations during the booking: https://help.giggster.com/en/articles/9479401-successful-booking-from-start-to-finish-your-guide-for-handling-unexpected-situations-on-site .