We consider our relationship with our hosts to be mutually beneficial and based on shared trust. Taking a booking off of the Giggster platform is a violation of our Terms of Service, which are in place to ensure a secure and positive experience for all of our users.
Accepting payment outside of Giggster voids the protections outlined in our Terms of Service, cancellation & overtime policies and dispute resolution process. Hosts that violate Giggster's Terms of Service will be removed from the community and may be charged for owed Giggster service fees.
We have established these policies to help protect our hosts from fraud and other potential risks and liabilities. By keeping payment and messaging on the platform, we can help ensure your security.
Benefits of booking through Giggster for Hosts:
More bookings through the site increases location visibility on Giggster Search
We act as a third party in dispute resolution
Security from fraudulent transactions
Protection by our Terms of Service and Cancellation & Refund Policy
Benefits of booking through Giggster for Renters:
No-Hassle payment processing
Dispute resolution
Protections under Cancellation & Refund Policy
Hands-on booking support